The goods are partially delivered, but the delivery cannot continue due to objective reasons.
No refunds once the order has been delivered.
If the customer mistakenly places an order believing it is for Pokémon GO, a $1.50 transaction fee will be deducted from the refund, as we do not support Pokémon GO.
If a customer requests a customization that is not available in the game, a full refund cannot be provided as this is a request for something that does not exist in the game.
A full refund as store credit is available.
If a refund to the original payment method is requested, a $1.50 transaction fee will be deducted.
Transaction fees are non-refundable unless the refund is due to a clear mistake or fault on our part.
