Refund Policy
When can I ask for a refund?
1. The delivery has not taken place yet.
2. The goods are partially delivered. But the delivery cannot continue for objective reasons.
3. No refunds once the order has been shipped.
How can I ask for a refund?
Contact our 24/7 Live Support Chat or email us at info@thepokestar.com
When can I get my refund?
The refund time period depends on the type of payment. The refund process can take 1-3 business days.
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