Terms of Service

This site is owned and operated by Pokestar and provides its services to you subject to the following conditions. If you visit or shop at www.thepokestar.com, you affirmatively accept the following conditions. Continued use of the site constitutes the affirmative agreement to these terms and conditions. The Company reserves the right to change the terms, conditions, and notices under which its websites and services are offered, including but not limited to the charges associated with the use of the Company’s websites and services. You are responsible for regularly reviewing these terms and conditions and any additional terms and conditions. Your continued use of the Company’s websites and services constitutes your agreement to all such terms, conditions, and notices (TERMS AND CONDITIONS, PRIVACY). Please read them carefully.


ELECTRONIC COMMUNICATIONS

When coming to The Pokestar you are communicating with us electronically. You consent to receive communications from us electronically. We communicate with you via several methods such as e-mail, live chat, or phone conversations. You agree that all information provided to The Pokestar is factual and without any intentional omission or alteration.


COPYRIGHT

All content on The Pokestar, such as text, graphics, backgrounds, logos, button icons, images, flash videos, downloads, software, audio or video clips, and/or data compilations is the property of The Pokestar or its content suppliers and is protected by domestic and international copyright laws. All software used on this site is the property of the Company or its software suppliers and is protected by domestic and international copyright laws.


LICENSE AND SITE ACCESS

The Pokestar issues a limited license to access and make personal use of The Pokestar's website and will not allow you to download, archive, modify, or in any way alter the original intended content, in part or whole, except with express written consent from The Pokestar. This license does not include any resale or commercial use of the site's contents. Site product listings, collections, descriptions, or prices are not allowed to be copied in any manner, electronically or otherwise. You may not download or copy account information or use data mining, robots, or similar data gathering and extracting services. The site may not be reproduced, duplicated, copied, sold, resold, or in any way used by any outside source unless written consent from The Pokestar is obtained. Any individual found violating terms listed above in the LICENSE AND SITE ACCESS section shall face legal action taken on behalf of The Pokestar.


BILLING

Under this agreement, the payment processing services for goods and/or services purchased on this website are provided by the Company, depending on the type of payment method used for the purchase of the goods and/or services. In the event you choose to pay with a credit card and the payment will be processed via a European acquirer, these terms are an agreement between you and the Company. For any other type of purchase, these terms are an agreement between you and the Company, and goods and/or services will be delivered by the Company directly.

The Pokestar will never charge for products or services unless The Pokestar receives consent from the cardholder. The Pokestar verifies information before delivering the items. Make sure your billing information is up to date so The Pokestar can instantly confirm that the information is correct and follow up with fast delivery. Due to frequent and increasing fraudulent activities experienced in this business, The Pokestar currently DOES NOT authorize credit card accounts and/or PayPal accounts with unverified addresses and/or unconfirmed telephone numbers. Please be sure that when entering your personal information, you double-check ALL INFORMATION and confirm it is current and accurate before submitting it. We will verify all unconfirmed/unverified purchases manually upon discovery. Thus it may delay the efficiency of the purchase/transaction. You can contact us with the E-Mail Support listed on the website.


SITE AND SERVICES

The Pokestar sometimes provides links and pointers to third-party sites. At no time is The Pokestar responsible for any actions of outside parties. The products and services offered through The Pokestar's website can be found by viewing the The Pokestar website (access through www.thepokestar.com and other subdomains). The material contained in this site and the third-party sites are provided as is without any warranties of any kind unless explicitly stated otherwise by us. In regards to all virtual goods and services that The Pokestar provides, The Pokestar only provides a service to buyers. No tangible goods are being sold to the buyers. The Pokestar is not linked in any way to any of the game licensors, producers, designers, or publishers and acts merely as a third-party agent, separated from these gaming companies and/or licensors. The Pokestar claims no title to any intellectual property interests held by any of the gaming companies and/or licensors except those granted by these companies. As no intellectual property interests are being transferred by The Pokestar to buyers through any transaction, The Pokestar has no representations regarding the transferability, use, and ownership of any gaming companies' intellectual property. The Pokestar does not allow any of these gaming companies' representatives to purchase products through The Pokestar. The buyer wholly assumes all risk and agrees to defend, hold harmless for any claims made by any of the gaming companies producers or designers concerning this transaction and use of their intellectual property. The Pokestar is not associated with these companies in any way and The Pokestar cautions all buyers to avoid violating or infringing upon the intellectual property rights of these companies. At the end of this transaction, the buyer assumes the Company's station merely as a license of these companies to use its intellectual property and grants us indemnity from the entire transaction with the buyer/seller. These gaming companies in no way endorse or are affiliated with services or sites The Pokestar offers and/or maintains. The Company agrees not to disclose to anyone the terms, conditions, subject matter, or identity of the parties involved in transactions to any other party. Any disputes regarding these matters shall be resolved immediately. This disclaimer is intended for our company's exclusive use.


ACCOUNT VERIFICATION

You may be required to supply additional information when ordering a product or service from our company. This may include a valid home phone number, additional e-mails, or a copy of your driver’s license. Due to frequent and increasing fraudulent activities experienced in this business, The Pokestar currently DOES NOT authorize credit card accounts and/or PayPal accounts with unverified addresses and/or unconfirmed telephone numbers. Please be sure that when entering your personal information, you double-check ALL INFORMATION and confirm it is current and accurate before submitting it. We will verify all unconfirmed/unverified purchases manually upon discovery. Thus it may delay the efficiency of the purchase/transaction. You can contact us with the E-Mail Support listed on the website.


OTHER BUSINESSES

The Pokestar may provide links to outside sites that may be involved in selling products or services. The Pokestar is not responsible for the examination or evaluation of the sites and The Pokestar does not control the website content or decision-making of outside companies. Our company assumes no responsibility or liability for any actions from these sites taken against you.


DISPUTES

Any dispute relating in any way to these Terms and Conditions, your visit to the Company's websites or products and/or services you purchase through the Company shall be exclusively submitted to arbitration in the UK, except that, to the extent you have in any manner violated or threatened to violate the Company's intellectual property rights, the Company may seek injunctive or other appropriate relief in any court in the World, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under these Terms and Conditions shall be conducted under the rules then prevailing in the UK. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms and Conditions shall be joined to an arbitration involving any other party subject to these Terms and Conditions, whether through class arbitration proceedings or otherwise.


SITE POLICIES

The Pokestar reserves the right to change any site conditions and policies with or without any prior notification to the clients and members. It is the sole responsibility of clients and members to pay close attention to any changes and/or adjustments to the clauses listed here in the Terms and Conditions. By signing up for an account with The Pokestar, or purchasing any merchandise or service, you are automatically agreeing to the clauses listed here in the Terms and Conditions.


PRODUCT AND PRICE

  1. Since we are continuously developing and upgrading our products and service, any technical, non-technical specification, including but not limited to web pages, reports tables, figures, images, videos, or audios of any of products may be altered or completely changed in formats and contents without a prior notification either online or offline.
  2. Prices listed on The Pokestar are subject to change as events emerge (e.g. market price changed, different servers thrive differently depending on the number of players available, short of stock due to the new server or game updates, etc). If we encountered any problems during your delivery (e.g. Incorrect server/platform/character name/ID, etc) but you fail to respond to our email/phone call/text message in time which resulting in the order delivery being delayed, the price of your purchased item increased, we will not undertake any responsibility to make up the price difference and/or deliver the exact amount you paid for since we acquire our stock on the spot based on its most recent market price. We do not accept any forms of cancellation unless no stock is available or we can’t fulfill your order due to a possible technical error.